Terma & Conditions

Welcome to Patralayaa – “Where Every Thread Carries Her Story.”
These Terms & Conditions (“Terms”) govern your use of our website and any interaction you may have with our brand.

By visiting or using our site, you agree to be bound by these Terms. Please read them carefully.

1. Introduction

Patralayaa is an upcoming ethnic wear brand based in Bangalore, India. We specialize in sarees and blouses designed to reflect tradition with a modern touch. While our full product line is not yet live, the following terms outline how our platform will function upon launch.

2. Eligibility

To shop or interact with us:

• You must be at least 18 years old, or using the website under the supervision of a parent/guardian.

• You must provide accurate personal information when contacting or placing an order.

3. Products & Availability

• Product descriptions, prices, and availability are subject to change without notice.

• Actual colors may vary slightly due to screen settings and lighting.

• We reserve the right to limit or cancel orders at our discretion.

4. Orders & Payment

• Orders are confirmed only after successful payment and confirmation via email or phone.

• Patralayaa reserves the right to reject or cancel any order due to stock unavailability, incorrect pricing, or payment issues.

• We use secure payment gateways for safe transactions.

5. Shipping & Delivery

• Please refer to our Shipping Policy for detailed information on delivery timelines, charges, and tracking.

6. Returns & Refunds

• Returns will be accepted under certain conditions. For complete details, see our Refund and Returns Policy.

• Items must be returned in original condition with tags intact.

7. Intellectual Property

All content on the website—including designs, logos, text, and images—is the property of Patralayaa and may not be copied, reproduced, or used without written permission.

8. Privacy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect and use your information.

9. Limitation of Liability

Patralayaa shall not be held responsible for any direct or indirect losses resulting from the use of our website or delay in delivery due to events beyond our control (e.g., natural disasters, courier issues).

10. Changes to Terms

We may revise these Terms from time to time. Continued use of the website after changes constitutes acceptance of the new Terms.

11. Contact Us

If you have any questions regarding these Terms, please contact:

📧 Email: info@patralayaa.com
📞 Phone: +91 9962032994
📍 Location: Bangalore, India.