Welcome to Patralayaa – “Where Every Thread Carries Her Story.”
As we prepare to launch our unique collection of sarees and blouses, we believe in maintaining complete transparency regarding our shipping practices.
1. Current Status
At present, no products are available for purchase, and no shipments are being processed. However, this Shipping Policy is shared in advance to provide clarity and build confidence among our future customers.
2. Shipping Timeline (For Future Orders)
Once our collection goes live, we will aim to dispatch orders within 3–5 business days of receiving payment. Estimated delivery timelines:
Delivery times may vary based on location, courier service delays, or public holidays.
3. Shipping Charges
All applicable shipping charges will be clearly displayed before final payment.
4. Order Tracking
Once dispatched, you will receive an email or SMS with the tracking details. You can track the order status through the courier’s website.
5. Delayed or Lost Shipments
We strive to ensure timely deliveries, but in rare cases of delays or misplaced packages, our team will work with the courier service to resolve the issue.
If your package is significantly delayed or lost, please contact us with your order number and details.
6. Shipping Restrictions
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We currently do not ship to P.O. boxes or remote areas not covered by major courier services.
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Any shipping limitations (international restrictions, remote areas) will be updated at the time of launch.
7. Contact Us
For any shipping-related queries, reach out to:
📧 Email: info@patralayaa.com
📞 Phone: +91 9962032994
📍 Bangalore, India.